Fortune Wedding Favors

Unique, Edible, and Personalized Wedding Party Favors

Valentines Gift Sale!

5% off your entire order

Use:  FWF5 at checkout
You are here: Home Shipping and Return Policies
Shipping and Return Policies | Print |  E-mail

Return Policy

Customized and personalized favors are not returnable, unless we have made a mistake on the order. Those orders will be replaced free of charge.  

Cancellation - Orders can only be cancelled prior to shipping - Note:  non-custom favors orders often ship next business day, and therefore must be cancelled before 11 AM PST the day after ordering.  Once shipped these orders cannot be cancelled.

Shipping Policies and Information

We ship via UPS Ground, unless the customer would like to upgrade to 2nd Day Air or next day air. We ship only to the continental United States. 

Although most orders are shipped within 1-2 business days, for personalized items, such as favors with personalized tags, please always allow 2-3 weeks for order completion.

A minimum of 25 favors is required with all personalized tag orders. All tags and labels are available a la carte as well. For personalized tags, please allow 2-3 weeks for order processing.

Currently, we process your order through our website, or fax. You will receive an email confirmation of your order. If you did not receive a confirmation via email, we probably did not receive the order! We accept Visa, MC, and PayPal. You will receive an email with your UPS shipment tracking information.  
If you were not re-directed to Paypal during checkout, your order has not been completed and will not ship.  Please check your pop up blocker and re-submit the order.

Need an order in a rush? We are always willing to accommodate rush order requests. There is an additional charge for rush processing and any upgraded shipping charges will be applied. Please email us directly at This e-mail address is being protected from spambots. You need JavaScript enabled to view it to arrange a rush shipment.

Chocolate favors: we ship our chocolate favors year-round. From October to early May, we DO NOT add ice packs. From early May-September, chocolate favors are shipped with ice packs to prevent them from melting. We use medical-grade 12oz Gel Ice Packs. Ice Packs last  24-36 hours. Packages  require one (1) Ice Pack per 4llbs Shipping Weight. While this precaution helps, it does not guarantee the chocolate or other edible favors will arrive intact. To help prevent this we require that you upgrade your shipping on these favors to either UPS Overnight. To further protect edibles in transit during the Summer months, we only ship such orders at the beginning of the business week (i.e., Monday to Thursday). This is so the favors do not sit over the weekend at the UPS warehouse.

Fortune Wedding Favors does NOT guarantee Ground Shipments of Chocolate Products between May and October regardless of destination. Southern CA residents may choose Ground Shipping, however we are not responsible for any delays and subsequent melting that may occur for Ground Shipments. Only Premium Air Service is guaranteed by our carrier to arrive to you within the commitment time.


Shipping for non-personalized items is estimated at 3 - 5 days.



Free Shipping

Occassionally we offer a promotion of Free Shipping on orders over $200.  If advertised as such on the front page, the following applies -


We will be glad to pay for your shipping charges on your orders over $200.  When your order exceeds the amount of $200 at checkout, you will automatically qualify for free shipping for your UPS Ground orders.

Free shipping is available for orders with a minimum purchase of $200 to be shipped by UPS ground only in the 48 contiguous United States. Alaska and Hawaii is excluded from this free ground shipping promotion. One per physical address only unless Fortune Wedding Favors is contacted for special situations.

Free shipping discount will be reflected in the final checkout summary. Offer cannot be applied to previous or pending purchases. There will be no price adjustments on previous purchases.

Normal processing time will apply. Rush orders are not included for this promotion.

When a customer orders an item and receives the free shipping promotion, any or all items returned will be subjected to the original shipping charge; therefore the shipping portion will be charged to the customer minus the items being returned. Customers must still pay for any return shipping when applicable.

Orders that receive free shipping due t
o any Free Ship promotions may get charged for shipping charges if the customer returns any portion (or the entire order) of the purchase which causes total sales amount to fall below the required free ship rate ($200).

Fortune Wedding Favors reserves the right to deduct any portion of the Free Shipping charge that is going to be charged back to customer against the returned item. Therefore, refunded amount for returned item may not result in any actual refund if item is less than the standard rate for shipping and handling for the total re-adjusted amount of purchase.
This promotion is subject to change without written or prior notice.



Edible Wedding Favor Ideas To Make Your Day Perfect

If you have any special requests for your wedding favors, such as a sprinkle color that is not offered for your cookie to match your wedding colors, just email us.  If it's possible for us to do, we will!

A few quick facts about Fortune Wedding Favors Wedding Cookies

Our edible wedding favors use the finest Belgian chocolate - the same that Godiva uses!
Our Fortune Cookie Wedding Favors stay fresh for up to 6 - 9 months. Check the Cookie FAQ section for more info on shelf life and storage of your wedding cookies.
Our Photo Cookies use a special secret recipe so your cookies have no bitter picture cookie after taste.
We ship our cookie wedding favors from the United States, to anywhere in the United States. California? Florida? New York? No Problem!


wedding - cookies - favors - edible - fortune - picture - under 1.00 - unique - inexpensive - oreos - pretzel - biscotti

Wedding Favors
For more information, please visit our Wedding Favor FAQ page at

We Accept Payment with Paypal
Visa Accepted MC Accepted






Latest Blog Post


Our top 3 highest rated Wedding Favors

The most popular request we get from our brides to be is to help them narrow down their wedding favor selection into some of our best sellers with the most positive reviews & testimonials.

#1 Classic Chocolate Dipped Oreos, individually wrapped

What can we say? They’re delicious crowd pleasers. Brides love that they’re inexpensive but look totally exotic, and they have the option of a custom colored satin bow in addition to the the custom wrapping.

“The cookies were so delicious! So many people complimented these! Thank you again for getting them here so quickly!!!”
– Pam Morgan, Richmond BC

#2 Picture Cookie Favor Boxes

Having a loving photo on an edible favor inside a beautiful box has the best of all worlds. Some might keep it, some might eat it, but in all cases the guests are happy. Two custom colors for sprinkles, plus a custom ribbon color makes this a very customizable wedding favor.

“OMG! So pretty!! I wasn’t sure what to expect, but I am so happy!!! Thankyouthankyou for being so awesome!”
– Emily Wu, Seattle, Washington

#3 Bride & Groom Fortune Cookies

Our personal favorite, these classy cookies look like miniature bride and grooms, with a delicious fortune cookie crunch on the inside. The fortunes have the option of being custom, which has led to all sorts of great stories from some of our more creative brides. If you want a loving memory and a great story to tell, these cookies can definitely help!

“Everyone loved the favors, thank you again! Also, thanks for your article on creative fortune ideas, the theatre sports went over really well with our friends and family. All the best!”
– Kendra Lafleur

Our cookies are baked
fresh daily in the USA

Made in America

Your Account